Refund Policy – HAROON RAZA TRADERS (SMC-PRIVATE) LIMITED

Are refunds available on purchased goods?

Refunds depend on the nature of goods, agreement terms, and delivery status.

Are completed and delivered goods refundable?

Delivered goods are generally non-refundable unless defective or incorrectly supplied.

What if goods are damaged at delivery?

Damage must be reported immediately for review and resolution.

Is there a time limit for refund requests?

Refund requests should be made within a reasonable time after delivery.

Are bulk or wholesale orders refundable?

Bulk and wholesale orders are subject to agreed commercial terms.

Are price fluctuations grounds for refunds?

Market price changes do not qualify for refunds.

What if incorrect quantity is delivered?

Shortage or excess must be reported for adjustment or correction.

Are refunds available for brokered transactions?

Refund terms for brokered deals depend on the principal agreement.

Are transportation charges refundable?

Transportation and handling charges are generally non-refundable.

How are refund requests submitted?

Requests must be submitted via phone or email with transaction details.

How long does refund processing take?

Approved refunds are processed within a reasonable timeframe.

What refund methods are used?

Refunds are issued using the original payment method where possible.

Can refunds be denied?

Refunds may be denied if goods meet agreed specifications.

Who decides on refund approval?

The company reserves the right to make the final decision.

Do refunds apply to perishable goods?

Refunds for perishable goods depend on condition and inspection.

How can customers or suppliers contact the company?

You can contact the company using the following details:
 Phone: 0340-1446243
 Email: haroonraza1446243@gmail.com